Shipping policy
Shipping Policy
Order processing
Orders are processed within 1-3 business days, excluding weekends and public holidays. After your order ships, you will receive a tracking update when available.
Estimated delivery times
United States: 5-11 business days after processing.
Europe: 7-20 business days after processing.
Other international destinations: delivery times may vary by country and carrier.
Please note that delivery estimates are not guarantees. Weather, customs, carrier delays, holidays, or high-volume periods may affect transit times.
Shipping costs
Shipping rates, when applicable, are calculated and shown at checkout before payment.
Tracking
Once your order has shipped, tracking details will be sent to the email used at checkout. If tracking has not updated immediately, please allow 2-5 business days for the carrier system to refresh.
Customs, duties, and taxes
International orders may be subject to import duties, taxes, or customs fees. These charges are determined by the destination country and are the responsibility of the customer.
Incorrect shipping information
Please review your shipping address carefully before placing your order. If you notice an error, contact us through our Contact page as soon as possible. We cannot guarantee changes after an order has entered processing.
Lost or delayed packages
If your package appears delayed or lost, please contact us through our Contact page with your order number so we can help review the shipment status.